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FAQs

Frequently Asked Questions

FAQ

Questions you may have

Share Sales Direct is an Australian-owned and operated financial services business with offices in Sydney and Melbourne's CBD. We offer one-off share sales through a simple, secure, and fast process designed for Australian residents.
If you do not have a broker and would like to complete a one-off sale of your shares, Share Sales Direct is the service for you. Our simple and secure online solution allows you to sell your issuer-sponsored shares (with a SRN) without having to open a trading account.
Sometimes individuals can find themselves in possession of shares without ever having opened a trading account. This situation can occur from participation in employee share programs, investments in company initial public offerings (IPOs), or inheriting shares registered under a family member's name. With Share Sales Direct, you can sell these shares without the hassle of creating a trading account or working with a stockbroker or financial adviser in what is known as a one-off share sale.

Share Sales Direct makes it easy for you to complete one-off share sales through our simple four-step process:

  1. Complete our simple online form
    Our online form takes less than 5 minutes to complete.
  2. Verify your identity
    Verify your identity through our secure online portal using an identity document like a passport or driver’s license.
  3. We sell your shares
    We transfer your shares into our custody, once the transfer settles, we sell your shares through the HALO Technologies trading platform at the best possible market price.
  4. We send you the funds
    Once your shares have been sold, we will deposit the proceeds into your nominated bank account within 2 business days.

Share Sales Direct is 100% Australian-owned and operated. Our expert team has decades of experience in financial markets, both in Australia and overseas.

Share Sales Direct executes orders through HALO Technologies, which has over $350 million AUD in Funds Under Management and is trusted by over 3300 clients who currently hold cash and shares on their platform.

HALO is operated by Macrovue Limited (ABN 98 600 022 679) and holds an Australian Financial Services Licence (484264) issued by the Australian Securities and Investments Commission (ASIC).

Share Sales Direct makes it easy for you to complete one-off share sales through our simple four-step process:

  1. Complete our simple online form
    Our online form takes less than 5 minutes to complete.
  2. Verify your identity
    Verify your identity through our secure online portal using an identity document like a passport or driver’s license.
  3. We sell your shares
    We transfer your shares into our custody, once the transfer settles, we sell your shares through the HALO Technologies trading platform at the best possible market price.
  4. We send you the funds
    Once your shares have been sold, we will deposit the proceeds into your nominated bank account within 2 business days depending on your banking institution.

To sell your issuer-sponsored shares with Share Sales Direct, you will need the following documentation:

  • Holding or Dividend Statement displaying your SRN (Securityholder Reference Number) – We require an SRN to identify the owner of shares that are held by a share registry. Click here to learn how to find your SRN
  • Valid photo ID – This is required for us to validate the shareholder’s identity and their authority to sell their shares. Examples include a passport and/or driver’s license.
  • Bank Statement – This is required for us to deposit the proceeds of the sale into your nominated bank account.

The Australian Securities Exchange (ASX) is open from 10am to 4pm AEST.

If your transfer of stock into our custody is completed by 2pm AEST, your shares will be sold that day. A contract note (sale confirmation) will be sent to you on the day that the shares are sold by email. Transfers will usually settle into our custody 3 business days after you complete your application.

Optional

  • Change of Name Certificate – This is only required if you are looking to sell shares registered under an old name, such as a married or maiden name.

There are zero fees payable upfront. Our brokerage fee will be deducted from the sale of your shares before it is deposited into your nominated bank account.

Share Sales Direct offers two packages depending on the level of service you require:

  • Gold Package (Do It Yourself):
    The Gold package offers a brokerage fee of 0.90% or a minimum fee of $90 + GST. This option is designed for clients who prefer a do-it-yourself approach when selling their shares online. It provides the convenience of a Same Day Sale if the process is completed before 2 pm AEST. Additionally, the Gold package offers a fully online experience with a 100% Online Application Form and Online ID Verification. Proceeds from the sale are directly deposited into your nominated bank account.

  • Platinum Package (Done For You)
    The Platinum package comes with a brokerage fee of 1.50% or a minimum fee of $150 + GST. This option is ideal for clients seeking more personalized assistance and support when selling their shares. You can book a phone call with one of our friendly customer support representatives who will guide you through the process. Similar to the Gold package, the Platinum package also offers the convenience of a Same Day Sale, with proceeds deposited directly into your nominated bank account.

Please note that for more complex scenarios, or if additional assistance is required, we charge an additional surcharge of $100 on top of our normal rates. This amount is not payable upfront and is taken out of the proceeds of the share sale before they are deposited into your bank account.

This surcharge also applies to shares being held by a Company, Deceased Estate, Self-Managed Superannuation Fund (SMSF) Trust.

Unfortunately, we cannot complete the sale of your shares if the value of the shares does not exceed our fee. If this is the case for you, please email us at support@sharesalesdirect.com.au or call us at 1300 092 575.
With Share Sales Direct, you can sell any issuer-sponsored shares (with an SRN) that are listed on the Australian Securities Exchange (ASX). For international share sales, please email us at support@sharesalesdirect.com.au or call us at 1300 092 575.
Yes, Australian citizens and residents can sell international shares through Share Sales Direct. For international share sales, please email us at support@sharesalesdirect.com.au or call 1300 092 575.
Issuer-sponsored shares are shares that you own directly from a company, and they are managed by the company's registry. You don't need a special account with a broker to own or trade these shares. The company's registry keeps a record of who owns them, and they usually send you things like dividend payments and voting information directly.
An SRN stands for Securityholder Reference Number. It is a unique number assigned to an investor or shareholder by a share registry or financial institution. The SRN is used to identify and track the ownership of shares in a particular company. It is typically found on a Holding or Dividend Statement and is essential for conducting transactions related to those shares, such as selling them or receiving dividend payments.

You can find your Securityholder Reference Number (SRN) on your holding or dividend statement.

If you do not currently have any of these documents, please request a copy directly from the share registry.

You can find a list of the largest companies on the ASX and their share registries below.

 

Company Name

Registry Name

Phone Number

AMP (AMP)

Computershare

1300 555 159

ANZ Banking Group (ANZ)

Computershare

1300 555 159

BHP Group (BHP)

Computershare

1300 555 159

Coles (COL)

Computershare

1300 555 159

Commonwealth Bank (CBA)

Link

1300 554 474

CSL Limited (CSL)

Computershare

1300 555 159

Fortescue Metals (FMG)

Link

1300 554 474

IAG (IAG)

Computershare

1300 555 159

Macquarie Group (MQG)

Computershare

1300 555 159

Medibank (MPL)

Computershare

1300 555 159

National Australia Bank (NAB)

Computershare

1300 555 159

NIB (NHF)

Computershare

1300 555 159

Telstra (TLS)

Link

1300 554 474

Wesfarmers (WES)

Computershare

1300 555 159

Westpac (WBC)

Link

1300 554 474

Woodside (WDS)

Computershare

1300 555 159

Woolworths (WOW)

Link

1300 554 474

 

Your shares will be sold at the current market price, meaning they are sold at the best available price at the time. You will receive the value of your shares minus any transaction costs deposited directly into your nominated bank account.
Yes, you can sell multiple shares in a single transaction, however, all of the shares must have the same registered details. If the shares have different registry details, you will need to submit separate forms to complete the sale.
Share Sales Direct is currently a sell-only service for Australian shares. If you would like to purchase shares, please email us at support@sharesalesdirect.com.au or call us at 1300 092 575.
Currently, Share Sales Direct is only available for Australian residents and citizens. For international shareholders, please email us at support@sharesalesdirect.com.au or call us at 1300 092 575.
Yes, you can sell shares registered under a married or maiden name.

If your name has changed, you will need to present a copy of a certified change of name certificate in the identity verification step of the process.

Please email us at support@sharesalesdirect.com.au or call us at 1300 092 575.
An individual account is held by a single investor, allowing them to independently buy and sell shares. In this type of account, gains and losses are typically subject to the individual's personal tax rate. It is a common choice for investors who prefer full control over their investments.

A joint account is jointly owned by two or more individuals, enabling them to collectively make investment decisions and share responsibilities for the account. It allows joint account holders to collaborate on investment activities. The taxation of gains and losses may vary based on the joint ownership structure, and it's important for joint account holders to establish clear agreements regarding the account. 

If you would like to sell shares held in a joint account,  please email us at support@sharesalesdirect.com.au or call us at 1300 092 575.

An SMSF account is associated with a self-managed superannuation fund, a retirement savings vehicle managed by individuals or trustees on behalf of members. These accounts are used to invest the fund's assets, including shares, with the goal of growing retirement savings. SMSFs are subject to specific regulatory requirements and tax considerations, and trustees must adhere to strict compliance rules.

If you would like to sell shares held by a SMSF, please email us at support@sharesalesdirect.com.au or call us at 1300 092 575.

A company account is registered in the name of a corporation, allowing companies to buy and sell shares for business or investment purposes. Companies can use this type of account to manage their share portfolios. The tax treatment of gains and losses in company accounts may differ from individual accounts, and corporate regulations apply.

If you would like to sell shares held in a company account, please email us at support@sharesalesdirect.com.au or call us at 1300 092 575.

A trust account is associated with a trust entity, often used for specific investment or financial purposes. Trusts can hold and trade shares on behalf of beneficiaries or for the trust's objectives. The tax implications and legal structure of trust accounts can vary based on the type of trust, such as family trusts or discretionary trusts. Trust accounts serve unique financial goals and are subject to trust-specific considerations and benefits.

If you would like to sell shares held in a trust account, please email us at support@sharesalesdirect.com.au or call us at 1300 092 575.
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